READ OUR COVID-19 STATEMENT - Orders May Take Up To 5 Working Days

Do you have something to say about our service? We want to hear from you!

Customer Support Tel: 0161 413 0370

Customer Support: admin@vipcig.com

Unfortunately this was my worse experience with this company regarding delivery. I placed my order on the 30th March and it is not here but thanks to Otis who went out of his way to resolve the situation. He was very honest and apologetic and has now made it so my delivery will be here tomorrow. Its nice to see people are still doing their jobs correctly and with manners, with everything going on around us! He is a credit to your company and he should be rewared accordingly. MummyMac
The website is easy to use and the pricing is reasonable...... I emailed to enquire about my order and received a very quick and satisfactory response from Nicola..... not only was she helpful but she was honest a apologetic about the slight delay on my order..... a credit to the customer service team.... thank you ... Joanne Smith
Just spoke to Janet regarding an order and she was super helpful. Janet gave me all the info i needed and more. Many thanks Janet and VOIP Customer Services. Mark Verified Buyer
Hi today was my first time of ordering with VIP.l spoke with Otis who was very helpful with setting my account up thank you Otis Christina
Thank you Janet for all your support, very good service. Anonymous Verified Buyer
Customer service is absolutely fantastic! Had a little hiccup with delivery but Nicola responded to my email and the matter was sorted out straight away! Highly recommend VIP. Anonymous
Great service. Had a slight issue with a delivery, quickly resolved without issue by Nicola. Anonymous Verified Buyer
Janet was very helpful in processing my order and give me information on future orders. Also gave me advice on delivery times etc. excellent. Alan Railton
Was having difficulties with registering due to online problem. OTIS spent a lot of time resolving the problem successfully. I have nothing but praise for the perseverance and patience that OTIS demonstrated. Thank you OTIS, made my day!! John Garvey Verified Buyer
Janice was excellent in her customer relationship. Jim