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Collect Points Every Time You Order!

You will be automatically entered into the VIP loyalty program when you register for an account on our website. To be able to collect and/or redeem points you must be logged into your account. To use your VIP Loyalty Points, choose the products you wish to order and go to checkout. You will have the option to redeem your collected points on the products you are purchasing.


Look for the to see how many loyalty points a product will earn.



You can see how many points your order will earn at the checkout.



You can apply points at the checkout.



Your points balance can be viewed in the 'My Account' section.



All registered customers will be automatically entered into the scheme with no sign up process.

You will be rewarded points for each whole £1.00 that you spend in a single transaction on participating products, excluding the cost of postage and these points can be redeemed on future purchases that you make through our website. We also take into account the pennies you spend, for example, if you spend £9.99 you will receive 9 x 5 = 45 points PLUS 0.99 x 5 = 4 (rounded down as not a whole pound has been spent). This way, you won't lose out on a single penny! The value of each point is £0.01. Any points not redeemed within 365 days will expire from your account.


Loyalty Points

  • The VIP Loyalty Points program is only valid on the website, it is not valid on any other website.
  • The points allocated through the scheme are personal to the account holder of the VIP website account. Points cannot be transferred to any other person, account or transferred in any way.
  • The VIP Loyalty Points program is only intended for personal use. Points cannot be collected for use by a business. Loyalty points will be removed from Business accounts.
  • VIP DO NOT accept any liability for loyalty scheme accounts that have been misused by the account holder.
  • VIP reserve the right, at any time without notice, to end the scheme or decline any issue of membership.
  • VIP reserve the right to take any action we believe to be appropriate if we feel you are abusing the scheme, including withholding points previously credited to your account.
  • VIP reserve the right to modify our terms in any way we choose at any time. Any changes to these terms will not affect points that have already been collected.
  • Loyalty Points cannot be credited to guest checkout orders.
  • You will be rewarded points for every whole £1.00 that you spend in any single transaction on applicable products excluding the cost of postage.
  • VIP reserve the right to amend the value of points and number of points allocated at our discretion.
  • Loyalty points will be cancelled or deducted should any items be returned to us or where a refund is requested.
  • Loyalty Points will not be awarded on any purchases made through our resellers or store outlets.
  • The current redemption value of points is 1 point per 1 pence and the minimum redemption value is £1.50. Points can only be redeemed against future orders.
  • Loyalty Points cannot be exchanged or redeemed for cash.

All points are valid for 12 months as long as you remain a registered customer of VIP.