We know that Christmas shopping can be stressful! To make sure your Christmas runs perfectly, we've created this handy information page for you.
We’ve added some useful delivery information below where changes may apply during this period.
We've also updated our returns info to make sure you can return any unwanted items and given you some extra info on delivery to make sure everything is ordered in time!
If you don't find what you're looking for here, just give our customer service team a call and we will be happy to help.
Merry Christmas from the team at VIP!
We want to make sure that you get all your orders to you on time.
For delivery before Christmas, we are advising that you order by:
DPD - Next Day (Monday - Friday) – 19th December
DPD Next Day Delivery will be unavailable over the Christmas period and will be available commencing Monday 6th January.
Please allow extra time for returns over the Christmas period up to 7 days once received.
Please note, that over the Christmas period we will be operating on limited opening hours.
*Please note our offices will be closed from 2pm Friday 13th December.
16th - 20th December 8am - 5:30pm
21st December - Closed
22nd December - Closed
23rd December 8am - 5:30pm
24th December 8am - 2:00pm
25th December - Closed
26th December - Closed
27th December 8am - 4:00pm
28th December - Closed
29th December - Closed
30th December 8am - 5:30pm
31st December 8am - 4:00pm
1st January - Closed
2nd January 8am - 5:30pm
3rd January 9am - 5:30pm
If you have an enquiry during these times, please contact us and we will be in touch as soon as possible.
To use our website you have to be aged 18 years or over.
As you have confirmed you are under 18, you are now being directed to Google.