We know that Christmas shopping can be stressful! To make sure your Christmas runs perfectly, we've created this handy information page for you.

We’ve added some useful delivery information below where changes may apply during this period.

We've also updated our returns info to make sure you can return any unwanted items and given you some extra info on delivery to make sure everything is ordered in time!

If you don't find what you're looking for here, just give our customer service team a call and we will be happy to help.

 Merry Christmas from the team at VIP!


Christmas Delivery Info

We want to make sure that you get all your orders to you on time.

For delivery before Christmas, we are advising that you order by:

Royal Mail - 1st Class – 16th December

DPD - Next Day (Monday - Friday) – 19th December


Christmas Returns Policy

Please allow extra time for returns over the Christmas period up to 7 days once received.

If you have any additional questions, please view our full returns policy, or contact us.


Christmas Opening Hours*

Please note, that over the Christmas period we will be operating on limited opening hours.

21st - 23rd December 8am - 5:30pm

 24th December 8am - 1:00pm

25th December - Closed

26th December - Closed

 27th December - Closed

28th December - Closed

29th December - 8am - 5:30pm

30th December 8am - 5:30pm

 31st December 8am - 4:00pm

1st January - Closed

2nd January - Closed

3rd January - Closed


If you have an enquiry during these times, please contact us and we will be in touch as soon as possible.