VIP Warranty Information

 

In the unlikely event that you receive items that are defective or that malfunction for any reason other than misuse, these may fall under VIP’s strict warranty policy. If this scenario does occur, please return said items to the point of sale for assessment. The items must be returned within the period stated in the table below:

 

Product

Warranty

 

Hardware

30 days

 

Cartomisers

48 hours

 

Batteries

30 days

 

E-liquid

48 hours

 

Clearomisers

48 hours

 

Coils

48 hours

 

USB Charger

30 days

 

3 Pin Mains Plug

12 months

 

Please note that warranty information may vary and so please check individual product pages for a definitive overview.