Dispatch and Delivery

VIP will strive to have products dispatched and delivered to you as quickly and safely as possible.

Order Type

Delivery Service

Delivery Charge

Estimated Delivery Time

Orders below £40

Standard

£2.49

2 - 7 working days

Orders below £40

Express

£5.00

1 - 2 working days

Orders of £40 and over

Express

Free

1 - 2 working days

Ireland & Europe

Royal Mail International

£10

5 – 10 working days

Worldwide

Royal Mail International

£10 - £15

10 – 30 working days

 

Please note:

It is the obligation of the Customer to enter the correct delivery address at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. The delivery address cannot be changed once the order has been dispatched.

If an order is dispatched to an incorrect shipping address based on the information supplied by a Customer, then a surcharge of £5.00 will be imposed to resend the order.

International orders are subject to the country’s importation regulations. VIP will not accept liability should the goods fail to clear customs for any reason.

Placing an order by phone or online is the user's acknowledgement and acceptance of delivery terms along with any additional terms and conditions of service.

If you require any further help or advice, please contact us.