Dispatch and Delivery

VIP will strive to have products dispatched and delivered to you as quickly and safely as possible. Orders must be placed before 1pm to ensure the below delivery times. If your order is placed after 1pm, your order will be dispatched the next day and 24 hours added to your delivery estimate.

Order Type

Delivery Service

Delivery Charge

Estimated Delivery Time

Orders below £10

Royal Mail 1st Class

£1.99

1 - 2 working days

Orders of £10 or more

Royal Mail 1st Class

Free

1 - 2 working days

Orders of £0.00 or more

Royal Mail Tracked 48

£3.40

2 working days

Orders of £0.00 - £48.99

Royal Mail Tracked 24

£4.70

1 working day

Orders of £49 or more

Royal Mail Tracked 24

Free

1 working day

Orders of £0.00 or more

DPD Next Day Delivery

£5.50

1 working day

Orders of £0.00 or more

DPD Saturday Delivery

£7.99

Saturday (if ordered before 3pm the day before)

Orders of £0.00 or more

DPD Sunday Delivery£7.99Sunday (if ordered before 3pm the Friday before)

Orders of £0.00 or more

DPD Ship to Shop£3.99Next working day

Ireland, Europe & Worldwide

Royal Mail International£12.99+5 - 30 days

 

Please note:

It is the obligation of the Customer to enter the correct delivery address at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. The delivery address cannot be changed once the order has been dispatched.

If an order is dispatched to an incorrect shipping address based on the information supplied by a Customer, then a surcharge of £5.00 will be imposed to resend the order.

International orders are subject to the country’s importation regulations. VIP will not accept liability should the goods fail to clear customs for any reason.

Placing an order by phone or online is the user's acknowledgement and acceptance of delivery terms along with any additional terms and conditions of service.

If you require any further help or advice, please contact us.