OUR WAREHOUSE IS RELOCATING: ORDERS MAY BE SLIGHTLY DELAYED THIS WEEK

VIP PREMIUM VAPING & E‑CIGARETTE LIQUIDS

VIP are committed to bringing you the finest electronic cigarettes, vaping devices and e-liquids. We are one of the UK’s original electronic cigarette companies and we have been manufacturing and supplying premium vaping products and e-liquids since 2008.

Great products that I’ve used for years and always prompt and efficient in delivery. Did experience a recent issue with delivery (Royal Mail side) and Nicola was very efficient in resolving this for me to my utmost satisfaction. Thank you Nicola Helen
Verified Buyer
I would like to thank Ms Duckworth for her service, she was friendly and helpful and she resolved my problem with the utmost efficiency and I cannot thank her enough. George Cumberland
Verified Buyer
I contacted Nicola in customer service today due to an issue trying to order online. She was very helpful and extremely friendly..exactly what you want when you contact customer service. Placed my order with her while on the phone and completely resolved my issue. I highly recommend this company...great products..fast delivery...great customer service...perfect and 5 ⭐️⭐️⭐️⭐️⭐️ Alison
Verified Buyer
I rang today due to an issue arising on online ordering...Nicola was so helpful, friendly and a real pleasure to chat to and she resolved and explained about the different offers on e liquid at the moment. I placed my order online with her and she is perfect in her role at customer service..a real pleasure to speak to ...thank you. I am very happy with this company...I have been buying their products consistently for several years. The British gold e liquid is the best...delivery quick...I’ve never had any problems at all..I highly recommend them and their products. 5 stars ⭐️⭐️⭐️⭐️⭐️ Alison
Verified Buyer
Nicola was very helpful and swift in responding and resolving my delivery issue. Thank you Nicola. Josh
Verified Buyer
I would like to thank Nicola for the great service, Nicola solved my query straight away it was a pleasure to speak to her she is a credit to your company, Thank you Nicola Patrica O'Connor
Verified Buyer
I ordered my cartomisers on Tues 08/10/19 but although couriers informed me that my delivery would be today, sadly that was not the case. I contacted webchat and spoke with Nathan who I have previously spoken with in the past due to undelivered order. He explained to me today that due to the company relocating that there would be a delay between 2 - 5 working days from date of order. On both occasions Nathan has been most helpful and kept me up to date on progress, his customer service skills are exemplary. Nathan, you are a star! Grateful thanks (customer of over 6 years) x Monica
The customer service provided by Nicola was second to none. Thank you alastair hart
Verified Buyer
After placing my order today with the help of Nathan on the web chat, I had cause to return via the web chat and this time I got Grant. I can honestly say that I was blown away by the help Grant gave me both on the chat and also the phone. Never have I come across a nicer, more friendly bunch of people working at the same firm. Totally happy and looking forward to my new Vype e-pen. Viv
Verified Buyer
Nicola Thompson you were so helpful happy and so focused on me that I am delighted to say a big Thankyou xxxxx Jan D
Verified Buyer

Popular Products