READ OUR COVID-19 STATEMENT - Orders May Take Up To 5 Working Days


VIP are committed to bringing you the finest electronic cigarettes, vaping devices and e-liquids. We are one of the UK’s original electronic cigarette companies and we have been manufacturing and supplying premium vaping products and e-liquids since 2008.

Just spoke to Janet regarding an order and she was super helpful. Janet gave me all the info i needed and more. Many thanks Janet and VOIP Customer Services. Mark
Verified Buyer
Hi today was my first time of ordering with VIP.l spoke with Otis who was very helpful with setting my account up thank you Otis Christina
Thank you Janet for all your support, very good service. Anonymous
Verified Buyer
Customer service is absolutely fantastic! Had a little hiccup with delivery but Nicola responded to my email and the matter was sorted out straight away! Highly recommend VIP. Anonymous
Great service. Had a slight issue with a delivery, quickly resolved without issue by Nicola. Anonymous
Verified Buyer
Janet was very helpful in processing my order and give me information on future orders. Also gave me advice on delivery times etc. excellent. Alan Railton
Was having difficulties with registering due to online problem. OTIS spent a lot of time resolving the problem successfully. I have nothing but praise for the perseverance and patience that OTIS demonstrated. Thank you OTIS, made my day!! John Garvey
Verified Buyer
Janice was excellent in her customer relationship. Jim
Thank you to Otis for his help today with my telephone order his explanation about the new product that will replace my current product was most helpful. Margaret holden
Very helpful and polite Anonymous

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