VIP PREMIUM VAPING & E‑CIGARETTE LIQUIDS

VIP are committed to bringing you the finest electronic cigarettes, vaping devices and e-liquids. We are one of the UK’s original electronic cigarette companies and we have been manufacturing and supplying premium vaping products and e-liquids since 2008.

Vaping

Cartomizers & Cartridges

E-Liquids

Vape Tanks

Vape Coils

Vape & Ecig Accessories

Great vape company, very fast delivery, amazing products, great communication with Nicola, thank you to help me out, definitely shop again. Andrea

Verified Buyer

When I reported a ePen which would not charge and offered to return for replacement I got an immediate replacement arranged by Nicola. Excellent service! Thanks so much Nicola! Anonymous

Verified Buyer

My order didn’t arrive my complaint was dealt with promptly and a new ordered dispatched same day for next day delivery by Nicola :) Anonymous

Use them all the time and service is excellent and when i had my first issue to resolved quickly and helpfully Had an issue with DPD delivery and Grant jumped on a webchat, called DPD few times and upgraded delivery at VIP's own cost... not the correct outcome first time, but they fixed it no problems with a simple webchat. Would recommend Kieron

Verified Buyer

I accidentally duplicated my order and was concerned that I would receive double and be charged twice. I called the customer support number and spoke with Nicola who was friendly and very helpful. She quickly reassured me that I would receive a refund for the duplicated order and gave me her details in case I needed to get back in touch. Great service! Steven

I have been using VIP products since I gave up cigarettes 7 years ago and have always found their products and service to be good quality. I recently had a problem with an order and Nicola dealt with my enquiry she was friendly and efficient. It was great to be able to speak to someone who actually knew her job and followed the enquiry through to completion. Sue Cook

Verified Buyer

I’ve been a customer with VIP for some six/seven years now, my preferred product is their ecig, a straight forwards battery and cartomizer system. Using this device enabled me to give up smoking cigarettes, this within a couple of days. Throughout this time the product and service has been extremely good and reliable. Today I had to contact Nicola in their customer services department, I had a faulty battery. The response to my issue was dealt with promptly and a solution offered straight away. Excellent service. R. Taylor

Verified Buyer

Firstly Vaping stopped me smoking so forever grateful. As for this company, if i could give them 10 stars I would. They are helpful, efficient, friendly and reasonably priced, deliverys arrive on time. Customer service is excellent, i have been using them for around 7 years. I would like to give a special mention to Janet, who is exceptionally nice. Really can't recommend them highly enough! Elaine

Verified Buyer

Very helpful. Quick deliveries and very nice resolution of an issue. Anonymous

Verified Buyer

Love VIP I've been vaping now for nearly 9 years and once I found VIP about 6 years ago I haven't looked back. Excellent customer service. Had a small query on an order today and Nichola replied to my email within about 5 minutes and sorted without question. Superb service. Other companies could learn a lot from this. Thanks Nicola, and VIP. Happy customer! :) Joseph

Verified Buyer