VIP PREMIUM VAPING & E‑CIGARETTE LIQUIDS

VIP are committed to bringing you the finest electronic cigarettes, vaping devices and e-liquids. We are one of the UK’s original electronic cigarette companies and we have been manufacturing and supplying premium vaping products and e-liquids since 2008.

Great service from Janet D on customer service with advice ,tips and much more .Thanks Anonymous
Verified Buyer
Excellent Anonymous
I had an issue with my order and Janet sorted it out so quickly. Thank you so much! Lauren
Verified Buyer
I had an issue with my last order, I sent an email late evening and received an excellent, quick response from Janet. Have been using VIP for a while now and will continue to do so! Anonymous
Verified Buyer
The order I had placed arrived within two days just like my previous orders, however on this time only part of my order had been delivered. I emailed VIP late evening and received a holding email advising me that my email had been received and done would contact me within 48 hours. To my surprise the very next morning a lady called Janet emailed me back, apologised for the mistake that was made at the warehouse and advised me that she had arranged for the remaining e-liquid bottles to be sent and included 3 complimentary bottles as way of apology. Thank you VIP for a quick resolution and excellent customer service. Thank you Janet. Kam
Verified Buyer
Highly recommended. Had a minor problem and Nicola sorted it for me promptly with no fuss... very helpful girl and excellent customer service. Anonymous
Verified Buyer
Always fantasy service janet duckworth was very helpful Anonymous
Order was missing some liquids. Contacted VIP. Nicola responded immediately, effectively, politely and rectified the problem. Very good customer service. David
Had a problem with a product I received I sent an email which was picked up by Nicola, she handled it immediately with no fuss whatsoever and it has been resolved.amazing . Thank you Kate mellor
Verified Buyer
I placed an order and it wasn't delivered so I emailed in and got a response within a day or so from Nicola. She was really helpful and tracked my order for me, she advised that Royal Mail said they had delivered but couldn't locate the GPS. At this point I was fair annoyed but Nicola said she would sort a replacement order for me, what a little gem :) Daisy Smith
Verified Buyer

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